Deployment walkthrough

Deploying a Vapi voice agent for a plumbing company

Burst-pipe panic calls, callers describing problems in words no intake form anticipated, and the shut-off-valve conversation that has to happen before anything else.

01

The vague brief

TODO: full write-up — the plumbing owner's opening ask and the emergency-first reality it missed

02

Scoping

TODO: full write-up — how the plumbing engagement was scoped: emergency script, service area, booking

03

What broke

TODO: full write-up — the failure modes real plumbing calls exposed in the first week

04

Hardening

TODO: full write-up — emergency-flow and prompt changes that fixed the plumbing failures

05

The eval check

TODO: full write-up — the eval suite that gates changes to the plumbing agent before deploy

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