01
The vague brief
TODO: full write-up — the owner's opening ask for the roofing agent and what it left unsaid
02
Scoping
TODO: full write-up — how the roofing engagement was scoped: call types, hours, handoff rules
03
What broke
TODO: full write-up — the failure modes real roofing calls exposed in the first week
04
Hardening
TODO: full write-up — prompt, tooling, and escalation changes that fixed the roofing failures
05
The eval check
TODO: full write-up — the eval suite that gates changes to the roofing agent before deploy